RACV

Shield Mercantile are market leaders in every sense of the word, you pay for what you get and that is great recovery results. The level of service & support that is provided is second to none and I would have no hesitation in recommending their services to other organisations.

Donald Maclaren
Collections Manager
Royal Automobile Club of Victoria (RACV) Limited

HSBC

HSBC Bank Australia Limited have engaged the services of Shield Mercantile Pty Ltd for approximately the past 10 years. Shield has provided debt recovery services for HSBC for first & second debt referrals & live accounts. Shield have regularly outperformed all other agents during this relationship. Shield Mercantile is highly regarded in the industry and is known to recover debts that previous agents could not. We have also found the service Shield provides is very good in regards to reporting etc in a timely manner. I would not hesitate in recommending Shield Mercantile to any prospective Client

Tim Mozsny,
Manager, Collections & Recoveries
HSBC Bank Australia Limited