Payments

To assist our customers in paying their accounts, several payment methods and options are available.

When paying by mail, the following forms of payment are accepted:

  • Cheques
  • Cashier cheques
  • Money orders
  • Bank cheques

When paying online or using a Telephone, the following forms of payment are accepted:

  • Visa®, MasterCard®, credit and debit cards
  • Telephone Direct Debit Setup
  • BPAY

When paying in person, the following forms of payment are accepted:

  • Personal Cheques
  • Credit Union cheques
  • Money orders
  • Bank cheques
  • Traveller's cheques
  • Cash

General Payment Policies:

  • Post-dated cheques cannot be accepted, and will be returned.
  • A minimum fee of $30.00, plus all additional delinquency penalties and collection costs, will be charged for any remittance returned by the bank for any reason.
  • Remittances which do not clear the payer's financial institution shall not be considered paid and all resultant fees, interest, delinquency penalties, and collection costs shall be charged to the taxpayer.
  • Payment of this bill does not prevent the collection of previous unpaid amounts, nor does an error in the name of the person(s) owing money prevent collection.
  • PARTIAL PAYMENTS WILL BE ACCEPTED. However, partial payments will NOT delay future agreed billings, or extend payment periods, or prevent interest and costs from accruing.

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Investment in Technology

Our computer-based system incorporates comprehensive client reporting modules that can be tailor-made to suit the specific needs of each client. The system also has provision for electronic data transfer that can save the client substantial time.

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Quality

As part of our ongoing commitment to excellence we are a Quality Endorsed Company having met the stringent requirements under ISO 9001 (Lic 12503).

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Experts in Finance Industry Debt Recovery

Shield Mercantile is Australasia's best performing Debt Recovery Agent. We specialise in Debt Recovery and can help your company realise even the most difficult file. Let us help you, contact us today!