Shield Mercantile is one of Australia's leading collection agencies. We hold a niche within our market that no other company specialises in.

We need!

  • Happy innovative people.
  • Lateral thinkers who can work unsupervised.

We pay successful applicants a $50,500 salary plus super & performance bonuses. No prior experience is necessary, we will train you. Age is no barrier.

If you feel you possess suitable skills and abilities, please complete the form in confidence to register your interest in working for Shield Mercantile.

Shield Mercantile was established in 1988 as a privately owned debt collection firm which now hosts offices located in Parramatta and Melbourne. Through strong leadership, vision and diligence, we have created a unique position within the market as one of the best performing primary and secondary agencies.

A great opportunity has become available and we currently have full-time positions available in our Parramatta and Melbourne offices.

We are seeking;

  • Happy innovative people
  • Lateral thinkers
  • Inquisitive people
  • Be able to work unsupervised
  • Driven individuals
  • Problem solvers
  • Thrive to achieve targets

To be successful in this position you will be required to achieve;

  • Strong phone negotiation skills
  • Skip tracing techniques
  • Be able to resolve disputes
  • Strong and clear communications skills
  • Superior customer service skills
  • Knowledge of legislations and guidelines

Even though all the above skills may not be shown in past employment and/or experience, we are willing to train successful applicants through our induction training packages to help you to achieve to your full potential. There will also be ongoing training; age is no barrier all you need is the drive to succeed.

We pay successful applicants a $50,500 salary plus super and performance bonuses.

Working hours will be rotating shifts, Monday to Friday & Tuesday to Saturday.

If this sounds like what you're looking for, Click here to apply for this position.